Feedback

We at White Lotus Thai Restaurant aim to bring all of our customers the very best value for money, services and food around Surrey. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

Please leave food by the front door

Gareth, 27 Mar 2020

Hi there, we have been to the White Lotus on a number of special occasions and have always been impressed with the service and quality of food. However, sorry to say we were very disappointed recently as the system let me book a table for my partners birthday on Monday. I received the booking confirmation. On the day itself we arrived to find not only was the White Lotus closed, but also it didn't open at all on a Monday!! This meant we had to try other restaurants at short notice and ended up having to go to Reigate. Very disappointed we were unable to eat at our chosen restaurant. Please amend the booking system. A response would be appreciated - karenephillips@hotmail.co.uk Many thanks Karen

Karen, 15 Mar 2020

I love it and the dinner it very good place to eat

Elsa, 29 Feb 2020

I ordered today. The veggie noodles and the basil chicken were both mostly inedible to me as they were excessively flavoured with chilli so way too hot. I have had these dishes before and its been fine. I can do medium heat these were much too hot and hotter than dishes i got previously in Thailand and so I wanted to feed this back

Kelly, 16 Feb 2020

Amazing flavours you can taste the freshness of their ingredients! Totally recommend

A, 23 Nov 2019

Amazing food and quick delivery. Very very authentic thai food taste. Thank you

Akshai Sura, 14 Nov 2019

always great food

Mark, 30 Oct 2019

Perfect!

Natalie, 27 Oct 2019

Always good food

Christina, 28 Sep 2019

Fav takeaway!

Frederika, 04 Sep 2019

Very good

Razvan, 28 Jul 2019

The website is now more secure and you can place an order before opening. I This is a huge improvement.

Tony, 20 Jul 2019

Best curry I’ve ever had. I order the red Thai prawn it’s unreal !

Carrie, 13 Jul 2019

Excellent food, delivered promptly, and accommodating of our requests.

Adrian Bartlett, 09 Jul 2019

Food

Jamie, 21 Jun 2019

Hi there, I came in this evening and had a massaman curry in the restaurant which was delicious and I ordered a green papaya salad to take out with me. The waitress had reassured me that the salad was vegan and her service was fantastic. As soon as I finished my meal, the salad was being prepared fresh which I appreciated. However, I requested my food to be prepared vegan and this salad is not. I only realized when I was on the bus back to my hotel as the sauce leaked a little in my bag and it reeked of fish. There is fish sauce in the salad and I can't eat it which is disappointing, especially when it's not exactly cheap. I thought the service provided by the waiters was excellent but this unfortunate mistake ruined my experience in your restaurant. I'm not sure if a refund is possible but I thought you should receive the feedback anyways. Thank you, Sandra

Sandra Milne, 20 Jun 2019

Chrissiecp@yahoo.com

Christina, 02 Jun 2019

Chrissiecp@yahoo.com

Christina, 02 Jun 2019

The food is always lovely. The delivery service is brilliant, especially when you're enjoying a relaxing weekend.

P, 12 May 2019

Very good food!

Razvan, 20 Feb 2019

The best Thai food I have tasted outside Thailand. Having been born in Bangkok, and an author of cookbooks, I have an abiding love of good food and the Jungle curry and Drunken noodles were extremely good.

Chandra Khan,

very good!

Sam,

Great as always!

Rob,

Wow just had a cracking curry has the chef changed ? Definately an improvement

Carrie,

As a regular customer I just wanted to get in touch and say that tonight’s take away was absolutely fantastic! The beef salad was amazing, Compliments to the chef

Gerwyn Jones,

Lovely food and great service

Paula,